Mturk Hit Catcher no reviews?

Discussion in 'Help & Guides' started by Mackenzie, Mar 9, 2022.

  1. Mackenzie

    Mackenzie New Turker

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    The past couple of days I can no longer see any reviews of requesters on my HIT catcher. All of the HITs are grey and I was wondering if anyone else is having this issue?
     
    Mackenzie, Mar 9, 2022
    #1
  2. j0sh83

    j0sh83 Survey Slinger

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    I believe you mean MTS. Are you logged into to TurkerView? Can you provide a screenshot?
     
    j0sh83, Mar 9, 2022
    #2
  3. Mackenzie

    Mackenzie New Turker

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    upload_2022-3-9_3-11-30.png

    Here is a screenshot. Yes I meant MTS the Hit Finder. It was working a week ago and all of a sudden it's like this! I do believe I'm logged into TurkerView but I could be wrong.
     
    Mackenzie, Mar 9, 2022
    #3
  4. j0sh83

    j0sh83 Survey Slinger

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    Have you looked at your settings?

    Right click the MTS icon and click options.

    upload_2022-3-9_14-40-10.png

    This is what mine looks like. You could see if something is turned off and turn it on, or perhaps just try turning things off and on again to see if that resets. Also you could try logging out and logging back in to TurkerView to see if that helps. Check the bottom button.

    upload_2022-3-9_14-41-50.png
     
    • Love Love x 1
    j0sh83, Mar 9, 2022
    #4