[Please Help!] MTurk Suite stuck on 'fetching dashboard'

Discussion in 'Help & Guides' started by Ross, Oct 14, 2020.

  1. Ross

    Ross Turker

    Messages:
    278
    Gender:
    Male
    Ratings:
    +4
    Hi, I just started getting back into mturk after taking a 6 month hiatus and I was able to crack open Hit Forker, Pandy crazy, etc all just fine but I ran into an error with mturk suite. How can I resolve this? I searched through this happening a few times in the past on this forum but I didn't see any proper resolutions besides one person said their computer was the issue and they fixed it without stating how. http://prntscr.com/uywet9 is the error i'm getting.
     
  2. Random Jobber

    Random Jobber No One Cared Who I Was Until I Put On The Bucket

    Messages:
    6,482
    Gender:
    Male
    Ratings:
    +8,391
  3. Kadauchi

    Kadauchi Administrator

    Messages:
    4,221
    Ratings:
    +8,018
    Uninstalling and reinstalling MTS should fix the error.
     
    • Like Like x 1