my API key

Discussion in 'Help & Guides' started by Jenu, Dec 24, 2019.

  1. Jenu

    Jenu Turker

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    I did an upgrade to my API key yesterday and I paid $ 49.99 in the hope that I will get rid of some of the problems that have occurred in my MTS Suite, but I see that the same problems persist now.
    Is my API key connected and upgraded, or is something wrong?
    For example, when trying to hit certain hits in the HIT Catcher, they refuse to enter in the catcher. Or often HIT Finder or HIT Catcher disconnects on their own.
    Something like "MTS Suite errors" appears to me:
    "Errors
    Uncaught (in promise) ReferenceError: userApiKey is not defined
    Context
    https://worker.mturk.com/status_details/2019-12-20
    Stack Trace
    mturk / reviews.js: 53 (anonymous function) "
     
  2. BlueMountainBacon

    BlueMountainBacon Well-Known Turker

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  3. BlueMountainBacon

    BlueMountainBacon Well-Known Turker

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  4. ChrisTurk

    ChrisTurk Administrator

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    This wont work.. you should DM me the transaction info so I can refund the purchase because the API key will not affect HIT Catcher issues (or vice-versa) at all :flail:

    MTS flings all its errors in the same context window IIRC, so yea it's an error but it shouldn't be what's preventing you from entering a HIT into Catcher. ..I think/hope anyway.

    Do me a favor and click on the MTS icon and go to the Options page and just disable TV entirely (should be a checkbox). Then do chrome://restart and see if the issue persists?
     
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  5. Jenu

    Jenu Turker

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    I use that browser:
    "Google Chrome is up to date
    Version 79.0.3945.88 (Official Build) (64-bit)".

    In MTS Option Turkerview, don't exist disable button.
     
  6. Ornac

    Ornac Survey Slinger TurkerView Masters

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    Just make sure Turkerview is unchecked. Like this:


    upload_2019-12-24_11-21-44.png
     
  7. Jenu

    Jenu Turker

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    How to restart Chrome ?
     
  8. Ornac

    Ornac Survey Slinger TurkerView Masters

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    Just paste this into the address bar:

    chrome://restart
     
  9. Masterbah

    Masterbah Survey Slinger

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    @Mircea Martinescu
    I used to have trouble sometimes with pandas that would enter HIT catcher. It was "phantom" pandas that weren't showing but were still there (inactive), preventing their creation. You can try opening the browser console and writing :

    delete storage.watchers
     
  10. Jenu

    Jenu Turker

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    I unchecked turkerview. I have to uncheck turkoption too ?
     
  11. BlueMountainBacon

    BlueMountainBacon Well-Known Turker

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  12. Jenu

    Jenu Turker

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    [​IMG]

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    [​IMG][​IMG]



    [​IMG]
    Yes, I restarted it !
     
  13. Jenu

    Jenu Turker

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    For the details of the transaction please give me a private contact address.
     
  14. Ornac

    Ornac Survey Slinger TurkerView Masters

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    He might not see this since you didn't tag him, but you can use the messaging function on the forum. It's the little envelope up on the top right. Or hello@turkerview.com is the email.
     
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  15. Jenu

    Jenu Turker

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    ok ! I sending now.
     
  16. Jenu

    Jenu Turker

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    Did you receive it?
     
  17. Jenu

    Jenu Turker

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    In MTS Options it appears that my API key is connected but I think it is not working properly.
     
  18. ChrisTurk

    ChrisTurk Administrator

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    Hey, I'm pretty sure I found the correct transaction. Should be refunded & you'll get an email from PayPal w/ confirmation. Not sure how long it takes them to transfer money back being Christmas eve but it is on the way. Sorry about the confusion.

    Did disabling TV resolve the issue? If not I'd recommend trying what @Masterbah suggested:
     
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  19. Jenu

    Jenu Turker

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    At the moment it seems that it has been resolved, but I must follow in time.
    But if I disable Turkerview I no longer have access to certain facilities!
     
  20. Jenu

    Jenu Turker

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    Where I find out this "storage.watchers" ??